Privacy Policy

Privacy Policy

Effective Date: 1st March 2025

SuffolkDays.co.uk values the privacy of our users and is committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and interact with our website. Please read this policy carefully to understand how we process your personal information.

By using our website, you consent to the collection, use, and storage of your personal data as described in this Privacy Policy.

1 – Information We Collect

We collect personal data when you use our website. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing address, etc.
• Account Information: Username, password, account preferences.
• Payment Information: Credit card details, billing information, transaction history.
• Usage Data: Information about how you interact with the website, such as IP address, browser type, operating system, device information, pages visited, and time spent on the site.
• Location Data: If you enable location-based services, we may collect your geographic location.

2 – How We Use Your Information

We use the information we collect in the following ways:

• To process transactions and manage your listings, advertising or sponsorship.
• To provide you with personalised content, services, and recommendations based on your preferences.
• To respond to your inquiries, feedback, and requests.
• To improve our website functionality and ensure it is user-friendly.
• To communicate with you regarding updates, promotions, or important notices related to your account or our services.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3 – Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: You have provided consent for us to process your personal data for specific purposes, such as when you sign up for our newsletter or make a listing.
• Contractual Necessity: We process your personal data to fulfil our contractual obligations, such as completing transactions or providing services you have requested.
• Legitimate Interests: We may process your data for legitimate interests, such as improving the website or marketing services, where these interests do not override your privacy rights.
• Legal Obligations: We may process your data to comply with legal or regulatory requirements.

4 – Sharing Your Information

We may share your personal data with the following third parties:

• Service Providers: We may share your data with trusted third-party providers who assist in operations such as payment processing, email communications, and website analytics.
• Legal Authorities: We may disclose your personal information if required by law, regulation, or legal process (such as a subpoena or court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

We do not sell or rent your personal data to third parties for marketing purposes.

5 – Data Security

We take the security of your personal data seriously and implement reasonable security measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6 – Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to certain conditions.
• Objection: You can object to the processing of your personal data for specific purposes, such as direct marketing.
• Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Data Portability: You can request a copy of your personal data in a commonly used format to transfer it to another service provider.

To exercise these rights, please contact us using the details provided below. We will respond to your request within the timeframes required by law.

7 – Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience on our website. These technologies help us analyse usage trends, improve website performance, and provide personalised content.

• Cookies: Small text files stored on your device to track your interactions with the website. You can control cookie settings through your browser preferences.
• Web Beacons and Analytics: We may use web beacons and third-party analytics tools (such as Google Analytics) to gather information about website traffic and usage patterns.

For more information on how we use cookies, please refer to our Cookie Policy.

8 – Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

9. International Transfers of Data

If you are located outside the United Kingdom or the European Economic Area (EEA), please note that your personal data may be transferred to and processed in a country that does not have the same data protection laws as your jurisdiction. We will take appropriate measures to ensure that your data remains protected, including using standard contractual clauses and other safeguards.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at here.